Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 31-35, St. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable)

There is often some processing time before a refund is posted.

Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Call or email us for the latest delivery times on out of stock products.Our policy lasts 30 days. Due to the current world supply climate many suppliers are working on a queue basis so if you order today then you stand a greater chance of being higher up the queue. Products which are shown as available but are not in stock, can be ordered and reserved for you from the next available shipment from our supplier. This excludes piano deliveries with upgraded delivery service. Products that are shown as in stock will be sent using our standard delivery service within 2 working days from when payment is received. If you are unsure about our delivery charges, please contact us. Charges may also apply to upgrades including (but not limited to) timed deliveries, piano assembly, delivery of large items, and when matching deals from other retailers. As a guide, despatch times are detailed below.Īdditional charges will be made for delivery of heavy items to some areas.

Accordions & Concertinas Expand submenuįor accurate delivery information, please contact us at or call 01.

Abrsm aural training in practice